Careers

Job Title: Underwriting Manager
Reports To: VP of Credit Risk
FLSA Status: Exempt
Department:
Division:

Summary: Primarily responsible for providing leadership, support and guidance to the underwriting team. In charge of ensuring that the underwriting team complies with the goals, objectives and standards of the organization in order to meet customer satisfaction and deadlines.

Duties and Responsibilities include the following. Other duties may be assigned.

• Expert knowledge of residential mortgage underwriting, including knowledge of Fannie Mae, Freddie Mac, FHA, VA, USDA underwriting and selling guidelines
• Ability to work accurately and efficiently in fast-paced environment and to maintain production requirements while adhering to quality and service standards
• Expert knowledge with mortgage loan documents and ability to review those documents efficiently with low error rate
• Understanding of operational processes involved in mortgage loan production
• Test, train and mentor all new underwriters (Junior and Senior)
• Provide skills training for Agency, Investors and Program specific loans;
• Develop, track and monitor a minimum of ten loans (of varying loans types) for all new underwriters
• Develop, track and monitor underwriters prior to advancement to next level of underwriting authority
• Arbitrate appeals and disagreements of loan files as needed for responses to audits, repurchases, etc.
• Day-to-day resource person for “Scenarios” and underwriters with regards to their specific and general loan file questions
• Underwrite loan files as needed
• Keep Management apprised of any issues, concerns and/or findings
• Managing turn times to ensure we are in line with 24-48 hours.
• Other tasks as requested by Management

Skills:

• Active CHUMS & SARS/LAPP ID’s
• Detail oriented, with the ability to prioritize, manage multiple projects, and meet deadlines efficiently;
• Can be depended upon to complete work in a timely, accurate and thorough manner and is conscientious about assignments;
• Communicates effectively both verbally and in writing with superiors, colleagues and individuals inside and outside the Company
• Exhibits a professional manner in dealing with others and works to maintain constructive working relationships
• Demonstrates predictable and regular attendance

Education/Experience:

• Bachelor’s degree in business or finance, or equivalent work experience
• Minimum of 10 years of experience within the financial services industry in progressively more responsible positions.

Job Title: Mortgage Funder
Reports To: Closing Manager
FLSA Status: Non-Exempt
Department:
Division:

Summary: To deliver accurate review of funding documents and issue funding authorization

Duties and Responsibilities include the following.

• Fund Conventional, FHA, and Non-Prime loans.
• Work collaboratively with internal counterparts and third parties to efficiently fund compliant saleable loans.
• Review signed loan documents for accuracy, and compliance.
• Complete a pre-funding reviews on each loan file ensuring that all conditions are met.
• Request wires from warehouse banks and coordinate disbursements from title/escrow.
• Performs other related duties as assigned.

Skills:

• Critical thinking and problem-solving skills
• Planning and organizing
• Decision-making
• Communication skill
• Influencing and leading
• Delegation
• Negotiation
• Conflict management
• Adaptability
• Stress tolerance

Education/Experience:

Degree: High School Diploma or Equivalent. Experience preferred.

Job Title: Non-QM Processor
Reports To: Production Operations Manager
FLSA Status: Non-Exempt
Department: Processing
Division:

Duties and Responsibilities include the following.

• Request, review and verify all loan documentation provide by the LO, LOA or consumer such as the mortgage application, income, credit, assets, title, collateral and any other pertinent documents to ensure complete and accurate information is in the file before the loan is sent to Underwriting.
• Accurately calculate income for all types of borrowers.
• Obtain and review all outstanding underwriting conditions required by underwriting and resubmit to underwriting for a clear to close.
• Accurately prepare files for closing including but not limited to verifying closing dates
• Communicate clearly and effectively with customers, underwriters, loan agents and other third parties involved in the mortgage loan transaction.
• Daily pipeline management with an emphasis on meeting lock expirations, mortgage commitment dates, and department turn times
• Consistently update and maintain loan status within Encompass including milestone completion, processing of denied, withdrawn or cancelled loans in a timely manner to ensure accuracy in loan pipeline status.
• Ability to maintain a minimum pipeline of 25+ loans per month and work simultaneously on files.
• Other duties as assigned

Qualifications:

• Minimum of 4+ years of processing experience in processing residential home loans (emphasis on NON-QM products, also knowledge of Conventional, FHA, and VA products preferred)
• Superior customer service skills with the ability communicate real time updates in a professional manner by way of verbal or written updates
• Working knowledge of industry regulatory requirements and available loan products
• Working knowledge or familiarity with underwriting requirements (emphasis on NONQM, Agency, FHA, VA, USDA loans)
• Proficient computer skills (Microsoft Office); working knowledge of multiple AUS systems including but not limited to DU and LP.
• Strong organizational, interpersonal, and time management skills • Ability to multi-task with maintaining attention to detail and accuracy
• Responsiveness and willingness to learning new products, programs and keeping up with industry standards

Education/Experience:

Degree: High School Diploma or Equivalent. Prior loan processing or related experience required.

Job Title: Loan Officer Assistant (LOA)
Reports To: LOA Manager/Branch Manager
FLSA Status: Non-Exempt
Department: LOA
Division:

Summary: Responsible for providing administrative and clerical support to the Mortgage Loan Originator in a timely manner to complete client’s loan application process. The role is within a high-volume production team working to enhance the Mortgage Loan Originators productivity. Coordinates and communicates with the customers, Loan Officers, processing team, and underwriting to ensure the loan application process is smoothly completed with accurate documentation. This is performed by obtaining necessary documents such as asset and income statements, appraisals, home owner insurance, credit reports and title documents. In addition, manage closing dates and other ad-hoc task throughout the loan process. The LOA must have excellent oral and written communication skills.

Duties and Responsibilities include the following.

• Pipeline management; assuming multiple loans in a fast-paced work environment
• Communicate with applicants to obtain all pertinent information (not provided at loan application). This guides clients through the mortgage process ensuring important dates are met.
• Assist with obtaining condo information, Realtor contact information, Attorney fee sheets and insurance binders 
• Assist with ordering appraisals and title
• Perform credit and collateral risk analysis to ensure compliance with guidelines.
• After confirming the data, prepare pre-approval letters for customers and/or realtors.
• Assist with the structuring of loans and the calculation of income
• Running loans through various systems for credit and automated underwriting
• Reviewing asset statements, paystubs, tax returns and other documentation provided by borrowers for large deposits, accuracy and to ensure that the documentation is complete 
• Draft letter of explanations for the underwriter
• Communicate with processors one all conditions have been met to review loan application and conditions submitted to underwriting
• Prepare preliminary figures for closing disclosures and send to customers with finalized fees prior to final approval
• Track to confirm receipt of Closing Disclosure delivery to borrower
• Work with manager for any rush requests
• Licensed Loan Officer Assistants may speak in pricing questions as well as structuring loans
• Other duties as assigned

Skills:

• Bilingual: English and Spanish
• Encompass 360 Required
• Oral/Written Communication Skills
• Customer Service
• General knowledge of loan products and process
• Organizational skills
• Project Management
• Time Management
• Must be able to multi-task
• Must have strong problem solving and critical thinking skills
• Must show strong initiative
• Good organizational skills, along with substantial knowledge of guidelines and procedures for all types of mortgage loans offered by the bank, are critical.
• Interpersonal skills are critical as this position is customer and Realtor focused and works with other staff within the department.
• This position requires excellent communication skills, as incumbent will have face to face and phone interaction with customers and referral sources, so must be able to communicate with these individuals with respect, courtesy, and appreciation for doing business with the bank

Education/Experience:

Degree: High School Diploma or Equivalent. NMLS Active license is encouraged.